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How Maintaining A Quick Response Time is Killing Your Quality of Service

Kelsea Koenreich

We live in a world where instant gratification drives us and we believe that faster = better. 


What if that need for speed is the same thing that is killing the quality of our service and trickling into some of our most important metrics…like client retention?

In this week’s video I am discussing the personal and professional dangers of quick turn around, and what we need to do instead. 

I’m addressing why we believe quick is better, the way we can actually provide better quality to retain clients longer and how to do business in a way that doesn’t require sacrificing yourself for sales.

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